Artifact: Service Measurements

A document describing all entities of measurement, the frequency of measuring, the procedure and/or tool to measure and the format of the measured value and agreed level or target for the entities.

Work Product Kinds: Artifacts

Relationships

Roles	Responsible:	Modified By: Engagement Manager (Transition) Service Engagement Initiation Lead
Tasks	Input To:	Output From: Assess Service Performance

Illustrations

Templates	Service Measurements